OUR CLIENTS

1. Acceptance of Terms

By accessing and using Glansa Solutions' software services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Software Solutions Services

Glansa Solutions provides comprehensive software development, digital transformation, cloud solutions, data analytics, and enterprise application services. Our services include but are not limited to:

• Custom software development and product engineering
• Digital transformation and process automation
• Cloud migration and DevOps services
• Data analytics and business intelligence solutions
• Enterprise security and surveillance systems

3. Intellectual Property

All software solutions, code, designs, and proprietary technologies developed by Glansa Solutions remain our intellectual property unless otherwise specified in a written agreement. Clients retain rights to their business data and customizations.

4. Service Availability

We strive to maintain high availability of our software services, but we do not guarantee uninterrupted access. Maintenance, updates, and technical issues may cause temporary service interruptions.

5. User Responsibilities

Users are responsible for maintaining the confidentiality of their credentials, using our services in compliance with applicable laws, and not attempting to reverse engineer or compromise our software solutions.

6. Limitation of Liability

Glansa Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our software services. Our liability is limited to the amount paid for the specific service in question.

7. Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

1. Information We Collect

Glansa Solutions collects information necessary to provide our software solutions and services, including:

• Business Information: Company name, contact details, business requirements
• Technical Data: System configurations, usage patterns, performance metrics
• Communication Data: Email correspondence, support tickets, project discussions
• Account Information: Login credentials, access logs, user preferences

2. How We Use Your Information

We use collected information to:

• Deliver and improve our software solutions and services
• Provide technical support and customer service
• Analyze usage patterns to enhance product performance
• Send important updates about our services and security
• Comply with legal obligations and protect our rights

3. Data Security

Glansa Solutions implements industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure and backup systems

4. Data Sharing

We do not sell your data. We may share information only with:

• Trusted service providers who assist in delivering our software solutions
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

6. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Data is securely deleted when no longer needed.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website or use our software solutions. They help us provide a better user experience and improve our services.

2. Types of Cookies We Use

Essential Cookies: Required for our website and software solutions to function properly. These include authentication cookies, session management, and security features.

Analytics Cookies: Help us understand how users interact with our software solutions, track performance metrics, and identify areas for improvement.

Functional Cookies: Remember your preferences and settings to provide personalized experiences across our software platforms.

Performance Cookies: Monitor system performance, load times, and optimize our software solutions for better user experience.

3. How We Use Cookies in Software Solutions

• Authentication: Maintain secure login sessions for our enterprise software platforms
• User Preferences: Remember dashboard layouts, theme settings, and customization options
• Analytics: Track feature usage, identify popular modules, and improve software functionality
• Security: Detect and prevent unauthorized access to our software solutions

4. Third-Party Cookies

Some of our software solutions may use third-party services (like analytics tools or cloud platforms) that set their own cookies. These are governed by their respective privacy policies.

5. Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect the functionality of our software solutions. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific sites
• Block all cookies
• Clear cookies when you close your browser

6. Software-Specific Cookie Usage

Our enterprise software solutions use cookies to maintain session state, store user preferences, and ensure secure access to business-critical applications. These cookies are essential for proper software functionality.

Getting Started with Glansa Solutions

Welcome to Glansa Solutions! We're here to help you get the most out of our software solutions and services.

Our Software Solutions

Digital Transformation: Transform your business processes with our comprehensive digital solutions. Our team helps you migrate to modern platforms, automate workflows, and optimize operations.

Product Engineering: From concept to deployment, we build scalable software products tailored to your business needs. Our engineering services include architecture design, development, and quality assurance.

Cloud Solutions: Leverage the power of cloud computing with our multi-cloud DevOps services. We help you migrate, manage, and optimize your cloud infrastructure.

Data Analytics: Turn your data into actionable insights with our analytics solutions. We provide end-to-end services from data engineering to business intelligence dashboards.

Technical Support

Our technical support team is available to assist you with:

• Software installation and configuration
• System integration and API setup
• Performance optimization and troubleshooting
• Security best practices and compliance
• Custom development and feature requests

Contact Support

Email: [email protected]

Phone: +91 913 347 1515, +91 837 399 9047

Business Hours: Mon - Sat 09:00AM - 6:00PM

Address: #B1 Spaces & More Business Park #M3, Dr.No.#1-89/A/8, C/2, Vittal Rao Nagar Rd, Madhapur, Telangana 500081

Documentation & Resources

Access our comprehensive documentation, API references, and best practices guides through your client portal. Our knowledge base includes step-by-step tutorials, video guides, and troubleshooting articles.

Training & Onboarding

We offer training sessions and onboarding programs to help your team maximize the value of our software solutions. Contact us to schedule a training session tailored to your needs.